Privacy policy
Effective Date: 1 March 2021
Introduction
Tweak Technologies ("we," "us," "our") is committed to protecting your privacy and ensuring that your personal information is processed in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website.
Information We Collect
We may collect and process the following personal information:
- Contact details (e.g., name, email address, phone number)
- Demographic information (e.g., location, preferences, interests)
- Website usage data (e.g., IP address, cookies, browser type, pages visited)
- Any information you provide when contacting us or using our services
How We Use Your Information
We use your personal information for the following purposes:
- To provide, operate, and improve our website and services
- To communicate with you regarding enquiries, support requests, and updates
- To personalise user experience and improve customer service
- To comply with legal and regulatory obligations
Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:
- Service providers who assist in operating our website and business
- Legal authorities if required to comply with the law
- Third parties when necessary for business operations, with appropriate safeguards
Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Your Rights Under POPIA
You have the right to:
- Access and request a copy of your personal data
- Request correction or deletion of your personal information
- Object to or restrict processing of your data
- Withdraw consent for data processing where applicable
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
Retention of Information
We retain personal information only as long as necessary for the purposes stated in this policy or as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: info@tweak.co.za
By using our website, you agree to the terms of this Privacy Policy.